Corr Chilled & Refrigerated UK : Commercial Refrigeration

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Conditions of Use

General Payment

All prices and specifications are subject to alteration without prior notice. All prices exclude VAT. Installation of the products is not included in the price or implied unless specifically stated.

Where a factory order item is required we require a deposit on order of 25% of the total value of the order. The remaining balance is required prior to delivery.

All goods remain under the ownership of Corr Chilled & Refrigerated UK until all monies payable in accordance with the invoice have been paid in full. We reserve the right to repossess all unpaid merchandise without the necessity of any legal action. Any invoice discrepancies must be reported within seven days of the invoice date, otherwise the invoice shall be binding without change. The purchaser is responsible for inspection of all products upon receipt and notifying us of any problems within two working days.

Delivery

Corr Chilled cannot be held responsible for products being out of stock or any delays in delivery, we will make every effort to inform you of any delays as soon as possible.
Delivery times given are estimated and cannot be guaranteed.
Deliveries are to kerbside ground floor sites only and do not include unpacking, positioning, erecting or installation of any items unless stated.
On receipt of deliveries please check item(s) for any damage and ensure delivery note is signed
If an item arrives damaged please contact us within 48 hours so that a replacement can be arranged. We would require a copy of the delivery note signed by the customer and courier stating the item to be damaged. Claims received for damage goods on delivery where the delivery notes do not indicate damages shall be void.

Warranty

All equipment is covered by the manufacturer's warranty. In the event of a fault with any piece of equipment during the warranty period, please contact us on 0161 620 6699 or email info@corrchilled.co.uk quoting your invoice number, make, model and details of the problem.
On goods sold with a parts only warranty we are under not obligation to provide service to these machines at any cost to Corr Chilled.
We are able to provide the customer with details of a local service partner who will be able to carry out the required call out.
Warranties on parts do not cover consumable items such as gaskets, bulbs, batteries etc.
Breakage of any glass is not covered by the manufacturer's warranty.

Cancellations and Returns

It is the customer’s responsibility to ensure that the items ordered are correct. If the goods are not required or incorrect due to a mistake made when ordering, Corr Chilled can have them returned providing they are unused and we will refund you, less the return carriage and a restocking charge of 25%.

If during the first seven days of receiving your delivery from us, you decide that the goods are unwanted and do not contain any fault, then you can return the goods to us. The merchandise can be returned unused and still within its original packaging and with proof of delivery. If the above is adhered to we will refund the cost of the goods as stated on the invoice less the return carriage collection charge and a 25% re-stocking fee.

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